Outsourced Service Providers

In accordance with CA ANZ standards in relation to Terms of Engagement, this page sets out the service providers used by our firms in New Zealand and the required information. The information on this page relates to the following locations and entities:

  • Auckland – Baker Tilly Staples Rodway Auckland Ltd
  • Waikato – Baker Tilly Staples Rodway Waikato LP
  • Tauranga – Baker Tilly Staples Rodway Tauranga Limited
  • Taranaki – Baker Tilly Staples Rodway Taranaki Limited
  • Hawke's Bay – Baker Tilly Staples Rodway Hawkes Bay Limited 
  • Wellington – Baker Tilly Staples Rodway Wellington Partnership
  • Christchurch – Baker Tilly Staples Rodway Christchurch Limited
  • National – All of the above + Baker Tilly Staples Rodway Audit Limited

Outsourced Services

An outsourced service is a service involved in outsourcing a material business activity (being one which has a significant role in the quality, timeliness or scale of our services) to a third party, but excluding internal operational activities or activities that merely support our services, such as record storage, software application hosting or informational reference sources.

National

Provider

Location where info is held

 Information Disclosed

2Shakes

Australia Privacy and Security Compliance

APS

Australia Our Datacentres

Approval Max

Microsoft Azure Ireland Security and privacy

Audit Shield

Australia Privacy Policy

Baker Tilly Sri Lanka

Sri Lanka Provided with access to client accounting records via Caseware Cloud 

CaseWare Cloud

Amazon Web Services (AWS) servers in Australia Information to assist with APES 305 compliance

Connectworks

Australia Security Statement

DocuSign

Australia Data residency | Docusign

FeeSynergy

Australia FeeSynergy Privacy Policy

Figured

USA Privacy Notice

Hogans (Peter Berry Consulting)

USA and EU Privacy Policy

Mailchimp

USA Subprocessor list

MYOB

Microsoft Azure Australia MYOB cloud/data location

Office 365

Australia Microsoft 365 data locations

Smartly

Australia and New Zealand Smartly privacy policy

Spotlight

Australia Security and policy procedures

Survey Monkey

USA Subprocessor list

Tax Traders

Australia and USA Tax Traders Privacy Policy Additional Disclosure 

The Gap

Asia Pacific Policies 2

TMNZ

Australia Terms and Conditions for Tax Management New Zealand Limited Services

Xero

USA Partner code of conduct 

Auckland

Provider Location where info is held Information Disclosed
Dext

Ireland and Germany AWS

Partner security and data
Sundaram Business Services Limited

India

Provided with access to client accounting records via TaxLab
Tax Lab

Australia, USA and Europe

Subprocessor list

Hawke's Bay

Provider Location where info is held Information Disclosed
Accountests Europe, Canada and USA Privacy Policy
FuseDocs USA Privacy Policy
FuseSign USA Privacy Policy
Pearson Talent Lens USA, Canada, the UK, Singapore, Philippines, Egypt, South Africa, Canada, Hong Kong, and China Privacy Policy
Team Taylor Europe and USA Security

Taranaki

Provider Location where info is held Information Disclosed
Aider USA Privacy Policy
EzzyBills Microsoft Azure Hong Kong Privacy Policy
Fathom Amazon Web Services (AWS) servers in USA Privacy Policy
Hubdoc USA Privacy Policy
Paysauce Amazon Web Services (AWS) Sydney Privacy Policy
Keypay Amazon Web Services (AWS) Australia Privacy Policy
SHL Australia Security and Compliance
Thankyou Payroll AWS data centre (Sydney Australia), they maintain a copy in NZ. Privacy Policy

Tauranga

Provider Location where info is held Information Disclosed
Vgrid New Zealand Vgrid cloud connect
Virtual Cabinet Ireland and UK AWS  Security and availability

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